Maya Tulum By G Hotels

Straight talk, worth it or not?

Unparalleled beach location with a fine private pool. Delicious breakfast included, and friendly staff ensured our stay was enjoyable.

Poor management response to cleanliness issues. Multiple maintenance problems significantly hurt the overall experience.

The breakfast is satisfactory, I greatly enjoyed it. The units are unique and impressive where the children played.

the rooms where both unique, impressive, complete with garden view, the children played, for instance. really helpful and very dedicated staff, gave a lot of information. the location was stunning, close to tulum beach. i liked that the property was next to an underground station.

Perfect Tropical Retreat for Solo Travelers!

The staff went out of their way to, even offering local dining recommendations. Renting a bike added to my adventure! Don't miss the outdoor fire pit for evening relaxation.

The weather was pleasant, had amazing stay on their Mexican vacation. I loved the room where the children played, the bed was extremely comfy. The hotel has stunning location so close to the Riviera Maya, the beach in front of the ocean, and Tulum. Visited The Restaurant at Zamas for a few drinks, it was approx 10-15 minutes' walk from the property, recommend.

It was an absolutely amazing stay on their Mexican vacation.

The hotel staff was disappointing.

The ocean front views were amazing and

The access to the private beach was a highlight of our stay. The staff was friendly and provided excellent service. We faced some issues with the jacuzzi being out of order .

Not Ideal for Those Who Love Peace

The room with a hot tub was excellent. The staff, although friendly, were overwhelmed by the issues we faced.

The room was nice and well-equipped, right on the beach. The white sand was beautiful and quiet, perfect for families. Breakfast was good, and the friendly staff really stood out. We also enjoyed the relaxing mayan clay treatment available here.

would recommend.

the ac unit struggled to keep the room cool. the free yoga classes were a nice bonus. had access to hammocks all day. the private jacuzzi was relaxing after a long day on the beach.

The beachfront cabana provided us with fine views of the ocean, and we especially enjoyed starting our day with morning yoga on the beach. The serene atmosphere made it easy to unwind and connect with each other. Alejandro was attentive and made sure we had everything we needed at the beach.

In my wife's opinion, the pool area lacked shallow sections for kids, making it less than ideal for families.

The breakfast here is a good treat, especially those homemade sausages that hit the spot every morning! The beach is a fine stretch of sand, perfect for lounging and soaking up the sun. Plus.

The shower was a bit pesky, leaving a small puddle, and the water could go lukewarm after a while. Just a heads up, more trash cans in the rooms wouldn't hurt!

Beautiful beach with fine views. The breakfast selection is delicious and healthy, which I loved. Unfortunately, room maintenance needs improvement. The staff seemed overwhelmed, and service was slow at times. Convenient bike rentals nearby for exploring.

The hotel offers a peaceful atmosphere, with plenty of areas to relax and enjoy refreshments. The breakfast selection was diverse and delicious, with fresh options available each morning. The beach provided a scenic backdrop.

The room maintenance and guest service need improvements.

Maya Tulum By G Hotels offers a fine beachfront location with beautifully landscaped grounds. The atmosphere feels peaceful and perfect for relaxation. Rooms boast rustic décor highlighting local charm. Breakfast options deliver variety and deliciousness every morning. I'm impressed by the beach setup with hammocks and deck chairs. Maintenance on rooms needs attention. Some areas appear dated and could use a refresh. Guest service faced issues as staff training seemed inadequate. Some requests took longer than expected to get seen to. A lovely setting, but improvements in service and room upkeep would elevate the experience significantly.